Marriot Hotel. Kingston. Jamaica

Disadvantages
Inconsistent Service - Some guests reported slow service in the restaurant and issues with room cleaning.
Poor Food Quality - There were complaints about the quality and variety of food, especially breakfast.
Staff Attitude - A few reviews mentioned unprofessional or unfriendly staff experiences.
Limited Towels - Guests expressed frustration over the lack of towels provided.
Mildewy Smell - Some reviews noted unpleasant odors in the rooms.

Improvement
Enhance Food Quality - Improving the quality and variety of food options could enhance guest satisfaction.
Staff Training - Training staff on customer service could address issues with attitude and service.
Increase Towel Availability - Ensuring adequate towels in rooms and at the pool would improve guest experience.
Room Maintenance - Addressing cleanliness and maintenance issues in the rooms is essential.
Improve Communication - Better communication regarding amenities and services could enhance the overall experience.

To Book or Not to Book
If you prioritize friendly staff and cleanliness over food quality and service consistency, this hotel could be a good choice for you.

Basic Info:

Being close to important amenities in Kingston can be very important for visitors to Kingston. The Marriot offers a top location within affordable luxury for all visitors, whether for business or pleasure. This top hotel has an outdoor pool and fitness centre, and guests can enjoy a drink at the bar.
Every room at the Marriot is air conditioned and equipped with a flat-screen TV. The private bathrooms are equipped with a shower.

There are terraces to drink, dine or just simply chill with views over Kingston. The Marriot hotel and its Rooms are quite spacious for a city center hotel and the decor is above average. Bearing in mind the stiff competition from two other top hotels in Kingston, room rates are ok.
There are over 350 reviews for this hotel with 22 in the 'OK to terrible' range and 114 in the 'Good to 'Superb' range.

Normal check in is after 3pm and check out before noon.

Free WiFi
Swimming pool
Free parking
Outdoor pool
Restaurant
Fitness centre
Bar
Outdoors

Terrace Pool and wellness Swimming pool
Outdoor pool
Fitness centre

Pets are not allowed.

Library

Bar
Restaurant

Free! WiFi is available in all areas and is free of charge.

Free! Wired internet is available in the hotel rooms and is free of charge.

Free! Free public parking is possible on site (reservation is not needed).

Reception services

Luggage storage
Currency exchange
24-hour front desk

Daily maid service
Ironing service (Additional charge)
Dry cleaning (Additional charge)
Laundry (Additional charge)

Fax/photocopying
Business centre
Meeting/banquet facilities (Additional charge)

Vending machine (snacks)
Vending machine (drinks)
Air conditioning
Safety deposit box
Lift
Facilities for disabled guests
Non-smoking rooms
Newspapers