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Eden Gardens Spa Hotel. Kingston. Jamaica
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eden gardens hotel 3 star ratingeden gardens hotel 3 star ratingeden gardens hotel 3 star rating The Eden Gardens Spa Hotel from $170pn
39 Lady Musgrave Road. New Kingston.

Eden Gardens Spa Hotel

  • eden gardens spa hotel lounge area
  • eden gardens spa hotel pool
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  • eden gardens spa hotel dining room
  • eden gardens spa hotel entrance
  • eden gardens spa hotel garden seating
  • eden gardens spa hotel grounds
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  • eden gardens spa hotel kitchen
eden gardens spa hotel lounge area eden gardens spa hotel pool eden gardens spa hotel bedroom 1 eden gardens spa hotel bedroom 2 eden gardens spa hotel bedroom 3 eden gardens spa hotel bedroom 4 eden gardens spa hotel bedroom 5 eden gardens spa hotel dining room eden gardens spa hotel entrance eden gardens spa hotel garden seating eden gardens spa hotel grounds eden gardens spa hotel header eden gardens spa hotel kitchen
Eden Gardens Spa Hotel find out more
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Exclusive Reviews Summary We take all recent reviews about a property and using AI we formulate an overall summary of all reviews, giving you a much more realistic and truly informed opinion of the property
Advantages
Friendly Staff - The staff is consistently praised for their friendliness and professionalism.
Great Food - Many guests enjoyed the delicious food and variety offered at the resort.
Relaxing Atmosphere - The resort provides a peaceful and calming environment, perfect for relaxation.
Comfortable Rooms - Several reviews highlight the comfort and cleanliness of the rooms.
Good Location - The resort is centrally located, making it convenient for guests to access local attractions.

Disadvantages
Room Maintenance Issues - Several guests reported problems with room maintenance, including broken fixtures and cleanliness issues.
Inconsistent Service - Some reviews mention a lack of professionalism and poor training among certain staff members.
High Prices - Several guests felt that the prices did not match the quality of the accommodations and services.
Limited Amenities - Some guests noted that the amenities, such as the gym and pool, were lacking.
Booking Issues - There were complaints about overbooking and issues with room assignments.

Improvement
Room Upgrades - Invest in upgrading and maintaining rooms to meet guest expectations.
Staff Training - Provide more comprehensive training for staff to ensure consistent service quality.
Improve Amenities - Enhance the amenities available to guests, especially in the gym and pool areas.
Clear Communication - Ensure clear communication about booking policies and room availability.
Entertainment Options - Consider adding evening entertainment to enhance guest experience.

To Book or Not to Book
yes

Tripadvisor has 32 guest reviews for the Eden Gardens, ranging from:
  • Excellent 31%
  • Very good 35%
  • Average 25%
  • Terrible 9%
Booking Com has 310 guest reviews with 20 rating it as poor to terrible. 37 okay and 253 as good to wonderful
Cross section of recent guest reviews
  • "Price overrides taste. Food was not overly exceptional as it was pricey. Still, the menu choices and taste was truly Jamaican.
  • "Full of mosquitoes all over, breakfast is with very limited choice"
  • “Great location. Lovely grounds. Rubbish breakfast. .The facilities were all a little run down. Some of the staff were very friendly, others particularly at reception were most unwelcoming. The included hot breakfast was limited, rather basic and served cold. More variety was available at extra cost which seemed rather mean.”
  • "Bathroom hair was in shower and the light was too dull for me but I will 100% stay there again "
  • “location was excellent and close to all amenities. The food was too slow and the cook arrived late.”
  • "The property had a quality feel about it which made me feel very comfortable & secure".
  • "The facilities were all a little run down"
  • “My stay here was phenomenal! I would recommend to anybody. Didn't like the fact we had to pay to swim in the pool after we spend a large sum of money to stay there"
  • “Excellent place to stay in Kingston” Breakfast: small portions and few options, but the taste was good."
The Eden Gardens Wellness Resort & Spa is situated in New Kingston and has a health club and spa. Meeting facilities, shops and laundry facilities are available on site. An array of activities can be enjoyed in the area, including golf and snorkeling.

There are seven different room suite types available. From a single budget suite. Standard, Junior or Deluxe suites. Grand luxury suite. King suite with pool view and a Deluxe family suite for 4 guests.The modern suites include a TV and air conditioning as standard and have a fridge, the dining area also has an electric kettle and a coffee maker. The private bathroom features shower and bath and also includes hairdryer and bathrobes.
There's two main restaurants on site - The Tulips for breakfast and snacks and the Black Orchid serving dinners. Both have local and international food.
Eden Gardens Wellness Resort & Spa has a fitness center, along with a spa offering treatments like Chinese acupuncture, a nutritionist and a chiropractic center.
Free Wi-Fi access is available in this resort.
This Eden Gardens is close to a couple of interesting places like the famous Devon House (best ice cream you have ever tasted) and the Bob Marley Museum. It is approx 17 km from the Norman Manley International Airport.
Summary:
Whether its just a short stay close to the city, a romantic getaway, an exploring base or just to chill and relax around the pool, the Eden Gardens is a good choice depending on your budget. With prices starting around $170 pn for a single room inc breakfast, its not a cheap hotel and there are better deals around but in different localities it just depends what your looking for. If its amazing views there are better locations. If its for swimming pools, then do remember even some guest houses have some great pools in Kingston outskirts. But if your after a medium luxury, on-suite bedrooms with good security and close to the city center, then the Eden Gardens should be on your list, especially if your looking for a bit of spar and wellness pampering.

Of the 300+ guest reviews, they are reasonably good though some do complain of too expensive, staff shortcomings or food (especially quantity), even though they give everything else 10 out of 10. But we note very importantly, that the manager of Eden Gardens professionally interacts afterwards with guests reviews submitted, good or bad. With an overall 8.2 out of 10 we would say this small hotel should definitely be rated 3 star based on guest reviews alonew, plus the nice bedroom suites and pool.

Resort Facilities at Eden Gardens Resort

Free WiFi
Swimming Pool (extra cost)
Restaurant Bar
Picnic Area
Terrace
Garden
Spa/Wellness Packages
Spa Facilities
Light Therapy
Body Wrap
Beauty Services
Beach Chairs/Loungers
Pool Towels
Massage (additional charge)
Spa (additional charge)
Fitness Center
Sauna

Pets are not allowed.

Activities
Evening Entertainment one night week
Golf Course (within 2 miles) (additional charge)

Food & Drink
Chocolate/Cookies (additional charge)
Fruit (additional charge)
Bottle of Water
Wine/Champagne (additional charge)
Special Diet Meals (upon request)
Restaurant With Dining Menu
Breakfast in the Room available
Bar
Great Coffee!
Accessible and secured parking
Airport Drop-off (additional charge)
Airport Pick-up (additional charge)
Babysitting/Child Services (additional charge)

Front Desk Services
Private Check-in/Check-out
Concierge Service
Baggage Storage
Tour Desk
Express Check-in/Check-out
24-Hour Front Desk

Cleaning Services
Daily Housekeeping
Ironing Service
Laundry (additional charge)

Business Facilities
Fax/Photocopying
Meeting/Banquet Facilities (additional charge)

General.
Designated Smoking Area
Air Conditioning
All Spaces Non-Smoking (public and private)
Shops (on site)
Safe (additional charge)
Elevator
Honeymoon Suite
VIP Room Facilities
Family Rooms
Hair/Beauty Salon
Facilities for Disabled Guests
Room Service

Languages Spoken
Spanish
English
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Must see places in Jamaica.... 7 Mile Beach | Aqua Sol | Blue Hole | Boston Beach | Doctors Cave | Hellshire Beach | Dolphin Cove | Glistening Waters | Green Grotto Caves | Kingston | Mammee Bay | Heroes Park | Rio Grande | Reggae Beach | Royal Palms | Sandals | Winnifred Beach | YS Falls
Alhambra - Altamont - BLS - Christar - City View - Courtleigh - Cresent Court - Eden Gardens - Grand Port - Indies - Jasmine - Knutsford - Liguana - Marriot - Paradise - Pegasus - Rockhampton - Shirleys - Spanish Court - Starlight - Strawberry Hill - Terra Nova - Inn at 6 - Tropical Manner ** Bob Marley Museum - Devon House - Emancipation Park ** Apartments - Guest Houses ** Ocho Rios - Montego Bay - Port Antonio ** Luxury Villas **

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