Basic Info:Match Resort Dolphin Bay. Port Antonio. Jamaica. +1 876 2767019 - +1 876 2798536
Exclusive Reviews Summary We take all recent reviews about a property and using AI we formulate an overall summary of all reviews, giving you a much more realistic and truly informed opinion of the property
Advantages
Friendly Staff - Many reviews highlight the friendliness and helpfulness of the staff, enhancing the guest experience.
Clean Rooms - Several guests mentioned that the rooms are clean and well-maintained, contributing to a comfortable stay.
Good Location - The hotel is conveniently located near tourist attractions and beaches, making it suitable for exploration.
Value for Money - Guests appreciated the reasonable pricing for the services offered, including meals and room upgrades.
Pleasant Environment - A peaceful atmosphere was noted by guests, with some mentioning the absence of noise and a homey feel.
Disadvantages
Poor Management - Several reviews mentioned issues with management, including unprofessional behavior and poor customer service.
Maintenance Issues - Guests reported problems with air conditioning, bathroom fixtures, and other amenities that need attention.
Limited Food Options - Some guests found the food offerings to be limited or overpriced, impacting their overall experience.
No Elevator - The lack of an elevator was a challenge for guests with heavy luggage, especially on higher floors.
Construction Noise - Some reviews highlighted ongoing construction that detracted from the overall experience.
Improvement
Management Training - Improving management practices and customer service could enhance guest satisfaction.
Facility Maintenance - Addressing maintenance issues promptly would improve the quality of the stay.
Food Variety - Offering a wider variety of food options and reasonable pricing could enhance the dining experience.
Install Elevator - Installing an elevator would greatly benefit guests, especially those with mobility challenges.
Improve Communication - Enhancing communication between staff and guests regarding hotel policies and issues could prevent misunderstandings.
To Book or Not to Book
If on a budget consider as conveniently located
100+ reviews: Excellent 37. Very good 23. Average 8. Poor 3. Terrible 5
"The staff made our stay memorable and were very friendly and down to earth. We had a great time at the bar dancing to the music and the food was good as well. We would definitely stay here again!"
"Stay was good and the staff were friendly and helpful but facilities need to be updated"
"Small resort, but the staff made our stay memorable and treated us like friends. We had an amazing time hanging out with them"
Match is a small resort type accomodation with a good selection of rooms to suit most needs from spacious twin bed rooms up to a three bed villa.
Each room at this hotel is air conditioned and has a flat-screen TV. Certain rooms have a sitting area to relax in after a busy day. Views of the sea, mountains or pool are featured in certain rooms. Each room comes with a private bathroom.
The rooms and villas at Match Resort, Port Antonio are all spacious, comfortable and luxurious. Gracefully decorated with soft shades of pastels and breath taking views of the ocean and Blue Mountains – they offer calm, romantic, family oriented atmosphere you will need for a relaxing vacation. Rooms are all en-suit with bathrooms and a balcony. Rooms are equipped with bath and shower, hot and cold water, air condition, cable television, and private patios.
Various activities in the surroundings, including snorkeling, windsurfing and diving. The hotel also offers car hire. The nearest airport is Kingston Airport, 46 km away
Outdoor Pool
Restaurant
Family Rooms
Air Conditioning
WiFi |