Jamaica Palace Hotel. Port Antonio. Jamaica

What they say about the Jamaica Palace :

Disadvantages
Inconsistent Reception - Some guests reported average or unhelpful experiences during check-in, which could detract from the initial impression.
Outdated Rooms - A few reviews mentioned that certain rooms are in need of renovation and modernization.
Slow Service - There were complaints about long wait times for food and drinks, impacting overall dining satisfaction.
Limited Menu Options - Some guests found the dinner menu to be limited and not up to par with their expectations.
Inexperienced Staff - A few reviews highlighted that some staff members appeared inexperienced, affecting service quality.

Improvement
Room Upgrades - Investing in room renovations and updating fixtures could enhance guest comfort and satisfaction.
Staff Training - Providing additional training for staff, especially at reception, could improve service consistency.
Menu Expansion - Enhancing the dining menu with more diverse options could attract more guests and improve dining experiences.
Faster Service - Streamlining service processes, particularly in the restaurant, could reduce wait times and improve guest satisfaction.
Maintenance Checks - Regular maintenance checks could help identify and resolve issues with amenities and facilities before they impact guests.

To Book or Not to Book
If you value excellent service, beautiful surroundings, and a unique atmosphere, Jamaica Palace Hotel is a great choice for your stay.

Recent guest comments:
"Nice hotel but Dead. Worst burger ever"
"True, it needs a serious upgrade and lick of paint... but the room and towels etc were scrupulously clean"
"Not worth the money in any way, extremely over priced for what it is. The service is terrible. The wifi doesn't work. There is no hot water. The staff is rude. The food is awful."
"Breathtakingly beautiful hotel and awesome staff"
"Disappointing. The eeriness and the rooms were fair. Poor decor"
"A palace you can afford. Very quiet romantic peaceful getaway"

Overlooking Turtle Harbour, the Jamaica Palace Hotel offers an outdoor pool, an art gallery, 2 restaurants and nice rooms with seating areas. Beaches and coves are within 10 minutes walk away.

It has 80 uniquely designed air-conditioned suites and rooms. Each spacious air-conditioned room offers free WiFi, cable TV, a safe and a private bathroom. Originally constructed by an Austrian Baroness and extensively re-developed, it now stands as an 18th century styled European Palace in Jamaica.
In keeping with that, the Jamaica Palace Hotel is one huge Art Gallery. Paintings adorn the walls throughout the entire building and Sculptures nestle in all the corners. The Foyer has some of the most outstanding pieces ranging from Art Deco to Modern to distinctly original. There are over two thousand artwork on display! Many are available for sale.
There is a tour desk, where staff can help arrange car hire, activities and excursions.

Jamaica Palace Hotel has a choice of Continental and Caribbean cuisine in a relaxed setting featuring a natural stone waterfall. There is also a poolside bar and grill.

Frenchman’s Cove Beach is 2.5 km from the hotel and the famous Blue Lagoon is 4 km away. Port Antonio is a 5-minute drive away, while the spectacular Reach Falls waterfalls are a 35-minute drive away.

Guest Services and Amenities:
* Individual A/C Controls
* Phone
* Color Cable Television
* Turn Bed Service
* Laundry
* Room Service
* Baby Sitting
* Daily Maid Service
* Safety Deposit Box
* Indoor and Outdoor Breakfast Areas
* Two Dining Rooms
* Pool Bar - Gallery Bar
* Internet Access
* Gift Shop
* Pool
* Sun Decks
* Art Gallery
* Tour Desk

Summary:
Based on actual guest reviews over the past year, we would give the Jamaica Palace Hotel a three star rating overall. While the bedrooms and marvelous views could be four stars. Its a great place for historians or anyone into the beauty of art. A bit like stepping back in time while having modern conveniences available and some wonderful scenic views thrown in. If your looking for a different hotel experience, surrounded by the old, new and scenery, the Jamaica Palace Hotel should be on your list of possibilities.