ReviewTell summary of Chicago Marriott Midway From recent reviews about Chicago Marriott Midway we use advanced technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you.
Book or Not?
Consider staying if you're near Midway Airport and value a central location, but be cautious of cleanliness and service inconsistencies.

Pros
Prime location near Midway Airport with convenient shuttle service every 20 minutes.
Spacious, well-maintained rooms and beautiful bathrooms.
Friendly and attentive staff, particularly notable service from certain front desk employees.
Hotel is undergoing renovations, enhancing facilities and amenities.
On-site restaurant provides decent food options, and there's a Starbucks for convenience.
Rooms offer good soundproofing from airport noise, ensuring a restful stay.
General cleanliness is highly appreciated in many areas of the hotel.

Cons
High smoking fees charged despite claims of non-smoking status.
Instances of staff unresponsiveness, leading to guest frustration.
Maintenance issues reported, including malfunctioning elevators and problems with room cleanliness.
Parking lot safety is a concern, with problematic security measures.
Breakfast quality and service reportedly below Marriott standards.
Occasional loud external noises, especially from nearby factories, can disturb sleep.

Improvements
Enhance staff training to ensure consistent customer service and responsiveness to guest concerns.
Focus on improving housekeeping protocols to address cleanliness issues more effectively.
Increase security presence and install surveillance in the parking area for guest safety.
Upgrade breakfast offerings and staffing to meet the expected quality of a Marriott property.
Regularly maintain and inspect elevators and other amenities to prevent malfunctions and ensure guest safety.
This exclusive review is for Chicago Marriott Midway in Chicago