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The Garden Rooftop by Imperium. Costa do Castelo 60, Lisbon 1100-179 Portugal![]() |
| The Garden Rooftop by Imperium has a traveller rating of 3.3 and 67 reviews. |
Exploring the Garden Rooftop by Imperium
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| View inside the Garden Rooftop by Imperium |
| Exclusive Reviews Summary of Garden Rooftop by Imperium.
We take all recent reviews about a property and using AI we formulate an overall summary of them, giving you a much more realistic and truly informed opinion of the property. Pros Location: The hotel is conveniently located beneath a castle, providing stunning views and easy access to the city. The area is recognized for its charm, making it a central spot for exploration. Design: Rooms are described as quirky and spacious, with the rooftop terraces and pool adding a unique touch to the experience. Ambiance: Many guests found the atmosphere peaceful, and some enjoyed the character the hotel showcased. Cons Accessibility: The property features numerous flights of stairs without an elevator, which can be challenging for guests, especially those with mobility issues. Service: Several reviews highlighted poor service quality, including unhelpful staff and lack of responsiveness to customer complaints. Cleanliness: There were numerous reports about cleanliness issues, including damp smells, unemptied bins, and inadequate housekeeping. Facilities: The breakfast quality was frequently criticized as unsatisfactory, and some amenities like the pool were reported as unusable. Improve Staff Training: Enhance customer service through proper staff training and retention of friendly, efficient personnel to address guest needs promptly. Maintenance: Regular upkeep of rooms and facilities is essential to maintain cleanliness and structural integrity, addressing any reported issues proactively. Accessibility Solutions: Consider implementing accessibility features or providing clearer pre-arrival information to help guests manage the lack of elevators. Breakfast Variety: Expand the breakfast options to accommodate different dietary requirements and enhance guest satisfaction. Book? While the hotel offers a distinctive experience in a beautiful location with potential, guests should be cautious and prepared for some shortcomings in service and facilities. It may suit travelers seeking character over luxury, but those prioritizing comfort and reliability may want to consider alternative accommodations. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
Check out our guides to the best holiday locations and places to visit in Portugal:- Algarve:- Albufeira - Alvor - Carvoeiro - Faro - Lagos - Loule - Olhos de Agua - Praia da Rocha - Praia da Luz - Quarteira - Silves - Tavira - Vilamoura :: Lisbon and Coastline:- Cascais - Coimbra - Estoril - Ericeira - Lisbon - Nazare - Obidos - Sintra - Sesimbra - Setubal - Tomar - Troia |
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Our reviews are unbiased with the good and bad points to help you make the right decision to suit your budget and needs. The above review and highlights of Garden Rooftop by Imperium are the collective result of the latest reviews from actual users giving a simple and easy to understand review, with the 'need to know' real facts.
We are NOT a booking agency, the Exclusive Travel Group are tourism consultants, links to further information about each holiday property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.
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