The Vila Vitorino. Avenida Dos Bombeiros Voluntarios 2 Chale Vitorino, Sintra 2705-180 Portugal
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The Vila Vitorino. Avenida Dos Bombeiros Voluntarios 2 Chale Vitorino, Sintra 2705-180 Portugal |
| The Vila Vitorino has a traveller rating of 4.8 and 48 reviews. |
Exploring the Vila Vitorino
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| View inside the Vila Vitorino |
| Exclusive Reviews Summary of Vila Vitorino.
We take all recent reviews about a property and using AI we formulate an overall summary of them, giving you a much more realistic and truly informed opinion of the property. Pros Location: Vila Vitorino is a beautifully restored property situated conveniently for exploring Sintra, with local restaurants and attractions just a short drive away. Interior: The hotel features exquisite decor, blending classical and modern elements, creating a charming atmosphere filled with art and comfort. Amenities: Guests can enjoy a lovely outdoor pool, a well-maintained garden, and delightful homemade breakfasts that stand out as a highlight of the stay. Service: The owner, Vitorino, is praised for his welcoming demeanor and personal touch, ensuring a home-like experience for visitors. Experience: Many guests describe it as a gem of a place, emphasizing the meticulous attention to detail and the sense of calm provided throughout their stay. Cons Service Issues: A few guests experienced unwelcoming behavior, particularly during check-in or when addressing concerns, leading to negative feelings. Parking: While the hotel does offer private parking, some guests found accessibility to parking challenging, especially in the surrounding area. Housekeeping: There were mentions of inconsistent housekeeping services, with some guests expecting better cleanliness and maintenance. Customer Service: Instances of perceived discrimination after sharing negative feedback reflect potential issues with customer relationships. Improve Staff Engagement: Establish a more structured and approachable customer service experience to enhance guest relations and address concerns promptly. Parking Solutions: Consider providing more clear guidance or assistance regarding parking to reduce anxiety for arriving guests. Housekeeping Standards: Implement a consistent housekeeping schedule to ensure all areas are thoroughly cleaned and maintained. Feedback Management: Develop a robust system for handling guest reviews and addressing concerns constructively to enhance overall guest experience. Book? Vila Vitorino offers a unique and charming stay in Sintra with many amenities, but potential guests should be aware of mixed experiences with service and housekeeping. It’s an appealing choice for those appreciating personalized hospitality and beautiful accommodations, especially if you’re willing to overlook a few service-related issues. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
Check out our guides to the best holiday locations and places to visit in Portugal:- Algarve:- Albufeira - Alvor - Carvoeiro - Faro - Lagos - Loule - Olhos de Agua - Praia da Rocha - Praia da Luz - Quarteira - Silves - Tavira - Vilamoura :: Lisbon and Coastline:- Cascais - Coimbra - Estoril - Ericeira - Lisbon - Nazare - Obidos - Sintra - Sesimbra - Setubal - Tomar - Troia |
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Our reviews are unbiased with the good and bad points to help you make the right decision to suit your budget and needs. The above review and highlights of Vila Vitorino are the collective result of the latest reviews from actual users giving a simple and easy to understand review, with the 'need to know' real facts.
We are NOT a booking agency, the Exclusive Travel Group are tourism consultants, links to further information about each holiday property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.
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