The Eurostars Das Letras Hotel. Rua Castilho 6-12, Lisbon 1250-069 Portugal
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The Eurostars Das Letras Hotel. Rua Castilho 6-12, Lisbon 1250-069 Portugal |
| The Eurostars Das Letras Hotel has a traveller rating of 4.3 and 1841 reviews. |
Exploring the Eurostars Das Letras Hotel
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| View inside the Eurostars Das Letras Hotel |
| Exclusive Reviews Summary of Eurostars Das Letras Hotel.
We take all recent reviews about a property and using AI we formulate an overall summary of them, giving you a much more realistic and truly informed opinion of the property. Pros Location: The hotel is well-situated, providing easy access to local transport and attractions such as Av. Liberdade and the botanical garden. Interior: Rooms are spacious and comfortable, featuring well-equipped bathrooms. The hotel is decorated tastefully, contributing to a favorable atmosphere. Amenities: Guests appreciate the buffet breakfast, which boasts a good selection, and the friendliness of the reception staff. Some unique touches, like custard tarts at check-in, have been noted positively. Service: Most reviews highlight the professionalism and friendliness of the staff, particularly at the front desk, with good assistance provided during check-in and check-out. Cons Maintenance Issues: Several guests reported elevators being out of service, leading to inconvenience, especially during peak times. Issues with room cleanliness, such as dirty showers and old towels, have also been mentioned. Staffing: A lack of sufficient staff, particularly in housekeeping, resulted in rooms not being cleaned timely. Additionally, some breakfast staff appeared less attentive. Facilities: The overall quality does not meet the expectations of a 5-star hotel, with reports of outdated amenities and limited breakfast offerings. Accessibility: Some guests noted difficulties for those with mobility issues, including stairs and lack of assistance for carrying luggage. Improve. Staffing: Consider increasing housekeeping staff to ensure timely room servicing and better overall maintenance. Maintenance: Immediate attention to elevators and other facilities is crucial to enhance guest experience and prevent frustration. Housekeeping: Implement a consistent housekeeping schedule to ensure rooms are cleaned regularly and adequately equipped with necessities like towels and toiletries. Breakfast Offerings: Expanding the breakfast menu and ensuring hot items are consistently available could improve guest satisfaction significantly. Book? While the hotel offers a good location and some positive experiences, potential guests should be aware of maintenance issues and to keep expectations in check regarding the 5-star label. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
Check out our guides to the best holiday locations and places to visit in Portugal:- Algarve:- Albufeira - Alvor - Carvoeiro - Faro - Lagos - Loule - Olhos de Agua - Praia da Rocha - Praia da Luz - Quarteira - Silves - Tavira - Vilamoura :: Lisbon and Coastline:- Cascais - Coimbra - Estoril - Ericeira - Lisbon - Nazare - Obidos - Sintra - Sesimbra - Setubal - Tomar - Troia |
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Our reviews are unbiased with the good and bad points to help you make the right decision to suit your budget and needs. The above review and highlights of Eurostars Das Letras Hotel are the collective result of the latest reviews from actual users giving a simple and easy to understand review, with the 'need to know' real facts.
We are NOT a booking agency, the Exclusive Travel Group are tourism consultants, links to further information about each holiday property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.
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