The Lendhotel. Gruene Gasse 2, Graz 8020 Austria

The Lendhotel has a traveller rating of 4.4 and 119 reviews. See its review summary below.

Reviewing the Lendhotel
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Exclusive Reviews Summary of Lendhotel. We take all recent reviews about a property and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel is ideally situated near the historic city center of Graz, making it convenient for exploring local attractions and dining options.
Interior: Guests appreciate the modern and artistic design of the hotel, with spacious and well-maintained rooms adorned with contemporary artwork.
Amenities: A standout feature is the rooftop terrace, which offers lovely views of the city. The hotel provides a stylish atmosphere, excellent breakfast options, and friendly staff.
Service: Reviewers consistently highlight the welcoming and supportive nature of the hotel staff, enhancing the overall guest experience.
Value: Many guests feel the hotel offers good value for money, especially considering its offerings and proximity to the city center.

Cons
Accessibility: Some guests mention that the hotel may not be entirely accessible due to a few steps and limited mobility assistance options.
Service Speed: A few reviews indicate that restaurant service can be slow, particularly at breakfast during busy times.
Cleaning Standards: There are isolated comments about cleanliness concerns, including specific mentions of dirt in the rooms from some guests.
Location Concerns: A couple of reviews highlighted that the hotel is close to the red-light district, which may be off-putting for some visitors.
Parking: While parking is available, there are mentions of it being an additional cost and that spaces may be limited.

Improve.
Staff Training: Enhance the efficiency and speed of service in the restaurant to provide a seamless dining experience.
Accessibility Features: Introduce amenities or services that assist guests with mobility challenges to make their stay more comfortable.
Cleaning Protocols: Regular checks should be instituted to maintain high cleanliness standards throughout the hotel.
Location Transparency: Consider improving signage or communications regarding the surrounding area to manage guest expectations.
Promote Parking Options: Clearly communicate parking arrangements and costs upfront to avoid surprises at checkout.

Book?
This hotel in Graz is a strong recommendation for those looking for a modern, artsy stay close to the city center, though it's essential to take note of the minor service speed issues and the surrounding area. Overall, it offers a comfortable experience with great value for money.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

About 'Reviews' and 'Ratings': Our AI assisted software analyses all recent reviews from users for an establishment, allowing us to produce an easy to understand, concise and factual review which highlights the real good or bad points. Ratings are not the establishments 'supposed' star rating, but those of actual visitors to the place on a scale of 0 to 5. Which is a far better judge of the hotels excellence or not. We are NOT a booking agency, the Exclusive Travel Group are tourism consultants. Links to further information about each holiday or property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.

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