The NH Wien Belvedere. Rennweg 12A, Vienna 1030 Austria

The NH Wien Belvedere has a traveller rating of 4 and 1947 reviews. See its review summary below.

Reviewing the NH Wien Belvedere
View of the NH Wien Belvedere

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Exclusive Reviews Summary of NH Wien Belvedere. We take all recent reviews about a property and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The NH Wien Belvedere is ideally situated near the Belvedere Palace and close to public transport options, making it convenient for exploring the city and attractions.
Interior: Guests rave about the spacious and comfortable rooms, many offering lovely views of the Botanical Garden. The hotel features an inviting atmosphere and offers a charming breakfast room with a plentiful buffet selection, including vegan options.
Service: The staff have been noted as friendly and helpful, contributing to an overall pleasant experience. Positive feedback on check-in efficiency and the environment for guests is also frequently mentioned.
Value: The hotel provides excellent value for money with its amenities and prime location.

Cons
Noise: Some guests experienced significant noise from traffic and trams, particularly when staying in rooms facing the street. Additionally, air conditioning was not operational until specific temperatures, which led to discomfort for some visitors.
Housekeeping: There were reports of cleanliness issues, including hairs from previous guests and a lack of regular housekeeping during stays.
Staffing: A few guests had concerns about the front desk staff, noting a lack of assistance regarding issues during their stay, including communication problems and indifference in handling reservations.
Furniture Quality: Some found the beds uncomfortable and furnishings outdated or in need of replacement.

Improve.
Enhance Acoustics: Address noise issues by soundproofing rooms, especially those facing the street.
Housekeeping Protocol: Implement a more thorough housekeeping schedule to ensure cleanliness and guest satisfaction throughout stays.
Staff Training: Invest in improving staff communication skills and training, particularly for new employees, to ensure high-quality service.
Upgrade Furnishings: Consider refurbishing or replacing outdated furniture, particularly beds, to enhance guest comfort.

Book?
The NH Wien Belvedere offers a convenient base for exploring Vienna, balancing excellent location and spacious accommodations. However, potential guests should be aware of some noise issues and the need for improved cleaning and service responses.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

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