The Hotel City Residence. Hernalser Guertel 32, Vienna 1090 Austria

The Hotel City Residence has a traveller rating of 3.2 and 149 reviews. See its review summary below.

Reviewing the Hotel City Residence
View of the Hotel City Residence

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Exclusive Reviews Summary of Hotel City Residence. We take all recent reviews about a property and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel enjoys an excellent position right across from a metro station, making city exploration easy and convenient.
Interior: Rooms are generally clean and adequately spacious, providing a solid base for travelers.
Amenities: The hotel is budget-friendly and includes basic provisions necessary for a comfortable stay.
Service: The staff, particularly Ali, are noted for their helpfulness and friendliness, enhancing the overall experience.
Value: For those looking for a simple, inexpensive place to stay, the hotel offers good value for money.

Cons
Noise: Many guests have reported significant noise from the street, making it difficult to sleep at times.
Air Conditioning: Lack of air conditioning in rooms, especially during hot weather, has been a common complaint.
Basic Amenities: Some guests noted that the rooms are quite basic and could benefit from improvements, such as better pillows or tea and coffee facilities.
Cleanliness Issues: Instances of bed bugs and inadequate linen changes reflect concerns about housekeeping standards.
Room Conditions: Some rooms were described as small and uncomfortable, with poor mattress quality and insufficient soundproofing.

Improve.
Enhance Noise Reduction: Consider investing in double-glazed windows or soundproofing measures to improve guest comfort.
Air Conditioning: Installing air conditioning units in rooms would significantly enhance comfort during hot seasons.
Upgrade Room Amenities: Provide better pillows and offer tea and coffee-making facilities to improve the overall guest experience.
Housekeeping Consistency: Establish a more robust housekeeping protocol to prevent issues such as bed bugs and worn linens.
Room Quality: Review and upgrade room furnishings to ensure they meet a reasonable standard of comfort and cleanliness.

Book?
Hotel City Residence is recommended for budget-conscious travelers seeking a convenient location in Vienna, but potential guests should be aware that the hotel is basic and some improvements are needed for overall comfort.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

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