Exclusive Resorts review summary of Shangri La Xiamen Based on recent reviews of this luxury 5-star resort Shangri La Xiamen, we use advanced technology to produce a simple summary. The pros, the cons, and the facts that really matter to you and why you should or shouldn't go there.
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Solid choice for location and service, but several privacy and maintenance issues need attention before booking.

Pros
Rooms are spacious, clean, and well laid out with comfortable beds and sea views on higher floors.
Staff members are consistently attentive, friendly, and quick to resolve requests or forgotten items.
The gym and pool are large, modern, and accessible around the clock with plenty of equipment.
Location is convenient, with the airport, metro, and beach all within a short walk or drive.
Breakfast and lounge offerings provide a wide selection of quality items in comfortable settings.

Cons
Construction noise after 10 pm from the neighboring site disrupts sleep despite earplugs.
Housekeeping has entered rooms while the do-not-disturb sign was displayed and personal items disappeared.
Staff once entered a room without permission to adjust power and later pressured a guest to drop a complaint.
Breakfast service can become chaotic, leaving families waiting in cold areas and children getting sick.
Some guests found the standard beds too small and the breakfast repetitive over multiple days.

Improvements
Enforce strict protocols so housekeeping respects do-not-disturb signs and never enters unannounced.
Install better sound insulation and coordinate with the construction site to limit late-night work.
Train all staff on privacy boundaries and remove any follow-up pressure after complaints are filed.
Add more variety to the breakfast rotation and ensure families are seated promptly in warm areas.
Replace overly oily bathroom products with widely liked brands such as L’Occitane.
This exclusive review is for the luxury resort Shangri La Xiamen in China