![]() Go Back |
|
|
| Our Countries: Africa - Asia - Caribbean - Costa Rica - Egypt - Europe - Fiji - Mexico - Middle East - Panama - South America - Tunisia - USA |
The Fives Beach Hotel. Predio El Limonar Fraccion 1, Playa del Carmen 77710 Mexico |
| The Fives Beach Hotel in Playa del Carmen has a traveller rating of 4.5 and 18576 reviews. See our exclusive resort review summary below. |
Reviewing The Fives Beach Hotel in Playa del Carmen
|
Book? The resort offers excellent staff and a beautiful jungle setting with solid all-inclusive dining, but inconsistent service during membership events and occasional room issues make it a mixed choice depending on tolerance for variable experiences. Pros Staff across restaurants, bars, and housekeeping consistently deliver warm, attentive service with many guests naming specific team members who went above and beyond. Rooms are spacious and comfortable with daily cleaning, stocked minibars in most cases, and pleasant outdoor spaces including large balconies. Grounds are immaculate and filled with wildlife such as monkeys, coatis, and birds, creating a unique tropical atmosphere around multiple pools and walking paths. Food quality is generally high across a la carte and buffet options with diverse menus and included drinks making the all-inclusive package feel worthwhile for most visitors. Cons Membership events and wedding parties frequently close restaurants, pools, and beach areas to regular guests, creating long waits and a sense of unequal treatment. Some rooms suffer from dampness, musty odors, or maintenance issues like non-functioning phones and discolored water that are not always resolved promptly. Noise from late-night groups and reversing carts near certain villas disrupts sleep, especially for light sleepers without ear protection. Dietary requirements are not always handled proactively, leading to potential safety concerns when allergens appear despite prior notifications to staff. Improvements Establish clearer communication at check-in about pool access rules, membership privileges, and which facilities may close during events to avoid guest confusion and embarrassment. Implement more rigorous daily room inspections and faster response times for maintenance requests like dehumidifiers or plumbing fixes to maintain consistent standards. Train all staff on proactive allergy and dietary management with visible confirmation steps before serving to prevent dangerous oversights. Reduce noise disturbances by adjusting cart routes at night and enforcing quieter hours in villa areas near guest accommodations. This exclusive review is for the luxury resort The Fives Beach Hotel in Playa del Carmen |
|
Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
|
Inside Reviews of the most Exclusive 5-Star Beach Resorts in Playa del Carmen: Paradisus Riviera Maya - Hyatt Vivid - Hotel Xcaret Arte - Secrets Moxche - Palmaia The House of AiA - Hyatt Centric - Impression Moxche by Secrets - The Fives Beach Hotel - Secrets Maroma Beach Riviera - Nickelodeon Resorts Riviera Maya - Playacar Palace - El Dorado Royale - Blue Diamond Luxury Hotel |
|
|
We hope our exclusive resort reviews help you to make an informed decision before booking a luxurious beach resort vacation. We wish you a wonderful vacation from the Review Tell and Exclusive Travel Group
|
Exclusive Travel Group on Social Media
|
![]()
Exclusive Travel Group Ltd™. Reg Nu 16861677
Excluss - Review Tell - Flight Centre - Exclusive Travel™ - UK Cottages - EU Cottages - Exclusive Lodges - Exclusive Safari™. |