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Hotel Puente Real. Paseo Maritimo, 79, 29620 Torremolinos Spain

Hotel Puente Real in Torremolinos has a traveller rating of 4.1 and 7859 reviews. See its review summary below.
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ReviewTell summary of Hotel Puente Real From recent reviews about Hotel Puente Real we use AI technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you.
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While the hotel offers good value and enjoyable entertainment, issues with food quality and room maintenance may deter some guests.

Pros
The hotel represents great value for money, especially for all-inclusive dining. The food quality, especially at breakfast and dinner, receives positive remarks, with a decent variety. The staff, particularly in the restaurant, are frequently praised for their friendliness and dedication. The animation team is energetic and enhances the holiday experience with engaging activities and shows. Location is another highlight, being close to a beautiful beach and a pleasant walk to the town center. Many guests appreciated the cleanliness of their rooms, especially those overlooking quieter pools.

Cons
Food service can be chaotic, leading to long queues and a sometimes overwhelming dining experience. The quality of food in some areas is viewed as bland and repetitive, particularly for lunch and poolside snacks. While some rooms are clean, many are considered outdated and require renovation; issues like ants and insufficient cleaning have been noted. The pool area can feel cramped, and noise levels from music can disrupt relaxation. The all-inclusive drink service hours limit access too early for some guests.

Improvements
Enhancing the food quality and variety across all dining options is crucial to improve guest satisfaction. Better organization of food service would help reduce long wait times and enhance overall dining experiences. Regular maintenance and upgrades to the rooms and facilities should be prioritized to modernize the hotel. Increasing staff at key service areas, especially the bar and restaurant during peak times, would alleviate pressure and improve service speed. Addressing sanitary issues with poolside drink containers could also enhance guest health and comfort.
This review is for Hotel Puente Real in Torremolinos
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