Positive aspects
Often characterized as friendly, helpful, and attentive, the hotel staff members really help to make a great experience.
Good stays are noted in several comments on room size and cleanliness.
Excellent Location: The hotel far removes itself from noise and the beach, close to local amenities in a peaceful setting.
Since the hotel provides a number of activities and sports facilities, families and people trying to stay in shape are therefore well catered.
Especially with all-inclusive choices, the majority of visitors enjoy the range and richness of the offered cuisine.
Negatives
Variable Cleanliness: Some visitors noted problems with the cleanliness of common areas and tables not being daily wiped.
Several comments suggested that some rooms seemed obsolete and in need of renovation.
Some visitors noticed slow service in the restaurant and bar area, suggesting improved staff is required.
Given the hotel's size, the pool area was said to be smaller than expected, therefore causing issues with sunbed availability.
Some of the comments implied that the cuisine had varied quality; some dishes were undercooked or cold.
Improvements
Improve cleanliness by raising the frequency and depth of cleaning in common areas and by making sure tables are quickly cleared.
Think about rearranging the furniture and décor in certain areas to improve visitor comfort.
Decreasing wait times by addressing restaurant and bar staffing levels improves customer experience.
To fit more guests, think of increasing the pool size or adding additional sunbeds.
FOOD TEMPERATURE AND QUALITY SHOULD BE CONSTANT ACROSS EVERY MEAL.
To boook or not
The AP Victoria hotel may be just what you need for your holiday if you appreciate tidy, courteous personnel and a wonderful location for family-oriented activities.
