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The Ballena Regency. Udupila Road Mirissa, Mirissa 81740 Sri Lanka![]() |
| The Ballena Regency in Mirissa has a traveller rating of 3.7 and 88 reviews. See its review summary below. |
Reviewing the Ballena Regency![]() View inside the Ballena Regency |
| Reviews of top 3* hotel resorts in Mirissa: Hotel Vacanza - Ballena Regency - Hotel La Felicita - The Dale - Mirissa Beach Inn - Edelweiss Resort |
Book or Not? Ballena Regency seems like a charming option for a peaceful retreat with a strong emphasis on customer service, though it may not meet everyone's expectations due to inconsistency in management. Pros Location: The hotel is ideally situated just a 2-minute walk from the beach, providing an oasis away from the busy main road. Rooms: Spacious and well-designed accommodations with large balconies and comfortable beds. Amenities: Features a giant pool, ample sun loungers, and a memorable breakfast that guests rave about. Service: Staff, led by Madu, have been described as attentive and friendly, contributing positively to the overall experience. Value: Good price-performance ratio, with excellent service and room quality noted by many guests. Cons Management Issues: There are reports of cancellations and unprofessional behavior from the hotel manager, leading to dissatisfaction among potential guests. Maintenance Concerns: Some guests experienced issues like freezing air conditioning and malfunctioning TVs during their stay. Pool Exposure: Limited sun at the pool area may not suit those looking to sunbathe but allows for good swimming. Improve. Management Training: Address issues of staff professionalism and consistency in booking procedures to enhance guest trust. Maintenance Checks: Regularly inspect amenities like air conditioning and television services to ensure proper functionality. Pool Area Optimization: Consider strategies to enhance sun exposure for those wishing to utilize the pool for sunbathing, or ensure clear communications about the pool's shaded areas. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
| Top holiday destinations in Sri Lanka: Trincomalee - Negombo - Mirissa - Kandy - Hikkaduwa - Galle - Colombo |
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