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The Sapphire Seas Beach Hotel. Asian Highway 43, Hikkaduwa 80250 Sri Lanka![]() |
| The Sapphire Seas Beach Hotel in Hikkaduwa has a traveller rating of 4.6 and 247 reviews. See its review summary below. |
Reviewing the Sapphire Seas Beach Hotel![]() View inside the Sapphire Seas Beach Hotel |
| Reviews of top hotel resorts in Hikkaduwa: Lavanga Resort and Spa - Taru Villas - Sapphire Seas Beach Hotel - Hotel FinLanka - Tamara Motels - L & D Lodge |
Book or Not? The Sapphire Seas Beach Hotel has a beautiful location right on the beach, but significant cleanliness and management issues make it hard to recommend. Pros Location: Set on a pristine beach, guests can enjoy a quieter atmosphere away from loud noise at night. Staff: The staff members are generally kind and accommodating, going the extra mile to ensure guest satisfaction. Amenities: The hotel features a massage spa, which many guests found helpful for relaxation. Cons Cleanliness Issues: Rooms were reported as dirty, with mold in bathrooms and unpleasant odors, particularly from the siphons. Service Problems: There was confusion regarding payments and booking arrangements, leading to significant dissatisfaction with management. Accessibility: Access to the beach is challenging, particularly for disabled guests, reducing overall enjoyment. Dining Experience: Breakfast options were minimal and not as advertised, and dining service in the hotel was reportedly lacking. Improve. Enhance Housekeeping: A consistent cleaning routine is essential to address cleanliness concerns, especially for bathrooms. Staff Training: Improve communication between staff and management to ensure bookings are handled professionally and accurately. Dining Options: Consider expanding breakfast offerings and ensuring that dining service is prompt and welcoming. Mobility Considerations: Make improvements to ensure easier beach access for all guests, particularly those with disabilities. Room Maintenance: Address maintenance issues in rooms to ensure a more pleasant stay, including odor control and overall upkeep. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
| Top holiday destinations in Sri Lanka: Trincomalee - Negombo - Mirissa - Kandy - Hikkaduwa - Galle - Colombo |
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