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The The Shilla. 75, Jungmungwangwang-Ro 72Beon-Gil, Seogwipo, Jeju Island 63535 South Korea |
| The The Shilla in Jeju Island has a traveller rating of 4.3 and 763 reviews. See its review summary below. |
Reviewing the The Shilla View inside the The Shilla |
| Reviews of top hotel resorts in Jeju Island: Lotte Hotel - Haevichi Hotel Resort - The Shilla - Parnas Hotel - Hidden Cliff Hotel - Jw Marriott Resort |
| Exclusive Reviews Summary of The Shilla
We take all recent reviews about The Shilla and using AI we formulate an factful summary of those reviews, giving you a much simpler, realistic and truly informed opinion of the property. Book? Consider this hotel for family fun with ample amenities, but be prepared for outdated rooms and service inconsistencies. Pros Elegant and grand hotel exterior that creates a strong first impression. Great location near popular attractions like the Botanic Garden and Cheonjeyeon Falls. Spacious grounds with trails leading to nearby beaches. High-quality breakfast buffet with diverse options and good food presentation. Excellent service from restaurant staff, noted for being attentive and friendly. The family pool area is well-equipped with deluxe amenities. The resort features a variety of dining options, though they come at a premium price. Cons Rooms are significantly dated and in need of renovation, with worn furnishings and amenities. Inconsistent temperature control in rooms; air conditioning issues reported. Complicated and frustrating procedures for accessing pool sunbeds. Limited dining options after 9 PM, inconvenient for late arrivals. Parking and entrance challenges detract from the overall guest experience. Some guests reported unpleasant odors in certain areas of the hotel. The property lacks a modern feel, which may not meet five-star expectations. Improvements Implement a comprehensive refurbishment plan to update room interiors and improve amenities. Streamline the pool sunbed reservation process to enhance guest convenience. Extend restaurant hours or provide late-night room service for arriving guests. Enhance staff presence throughout the hotel to provide better guest support. Address and investigate reported odor issues for guest comfort. Consider adding additional privacy in bathroom layouts to meet modern standards. This review is for The Shilla in Jeju Island |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
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About 'Reviews' and 'Ratings': Our AI software analyses all recent reviews from visitors to an establishment, and produce an easy to understand, concise and factual review which highlights the real good or bad points. We are NOT a booking agency, Exclusive Travel Group are tourism consultants. Links to information about each property go direct to the owners website or their agent. Have a wonderful holiday from the Exclusive Travel Team.
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