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Rixos Almaty. 506 99 Saken Seifullin Avenue, Almaty 050012 Kazakhstan |
| Rixos Almaty in Kazakhstan has a traveller rating of 4.5 and 1029 reviews. See its review summary below. |
Reviewing Rixos Almaty View inside the Rixos Almaty |
| ReviewTell summary of Rixos Almaty
From recent reviews about Rixos Almaty we use AI technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you. Book? While the location and some staff interactions are positive, numerous cleanliness and service issues suggest this hotel is not worthy of its five-star rating. Pros The location is central, making it convenient for exploring nearby attractions. Some staff are friendly and polite, which adds to the overall atmosphere. The rooms are spacious with good amenities, and they offer beautiful views. Breakfast options are generally well-received, providing a decent variety. The hotel has potential due to its attractive architecture and large atrium. Cons Significant cleanliness issues are reported, with dirty carpets and inconsistent room service. Service is often disorganized, leading to frustrations with deposits and the handling of guest requests. Several guests noted that the facilities and rooms are in a state of disrepair and need urgent refurbishment. Some amenities, such as the spa service, fall short of expectations, impacting the overall experience. The hotel does not reflect the five-star standard in terms of service quality, leading to disappointment. Improvements Implement a thorough deep cleaning regimen for guest rooms and common areas to address cleanliness issues. Enhance training for staff to improve service consistency and ensure better guest communication regarding deposits and amenities. Invest in the renovation of rooms and facilities to meet the standards expected from a five-star property. Review and streamline check-in and check-out processes to prevent guest inconveniences, particularly regarding deposits and billing. Increase attention to guest requests, such as wake-up calls and room service orders, to enhance the overall experience. This review is for Rixos Almaty in Kazakhstan |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
| Reviews of top hotels in Kazakhstan: Swissotel Alatau Almaty - Rixos Almaty - The St. Regis Astana - Intercontinental Almaty - The Ritz carlton Almaty - Rixos President Astana Hotel - The Ritz Carlton Astana - Astana Saad Hotel - Rixos Khadisha Shymkent - Rixos Borovoe - Radisson Hotel Astana - Karavansaray Turkistan Hotel - Royal Tulip Almaty - Caspian Riviera Grand Palace |
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