The Intercontinental Cascais-estoril By IHG. Avenida Marginal, Estoril, Cascais 2765-249 Portugal

The Intercontinental Cascais-estoril By IHG has a traveller rating of 4.7 and 677 reviews.

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Exclusive Reviews Summary of Intercontinental Cascais-estoril By IHG. We take all recent reviews about a property and using AI we formulate an overall summary of them, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The InterContinental Cascais-Estoril is perfectly situated between Cascais and Estoril, with easy access to stunning beaches and vibrant city life.
Interior: The hotel features spacious, modern rooms with luxurious amenities and breathtaking ocean views.
Service: Guests praise the friendly and attentive staff, highlighting memorable service from individuals like Anildo, Pedro, and Ines.
Amenities: The hotel boasts a range of facilities, including a beautiful outdoor pool, a well-reviewed restaurant with fine dining options, and wellness services such as a spa.
Dining: The breakfast buffet and restaurant meals are consistently rated as exceptional, with a variety of delicious options.

Cons
Staffing: Some guests noted instances of understaffing in the restaurant, leading to slower service during peak times.
Technology: A few experiences indicated issues with hotel technology, such as malfunctioning printers and room TVs not displaying correct information.
Accessibility: Although the hotel is well-located, some guests pointed out that certain areas may be difficult to navigate for those with mobility issues due to stairs without adequate assistance.
Room Changes: A noteworthy negative experience was shared regarding service related to room changes, suggesting a need for improved handling of guest belongings during transitions.

Improve.
Staff Training: Consider hiring additional staff during busy periods to maintain high service levels in the restaurant.
Technology Support: Ensure all technological amenities are fully functional, with prompt assistance available for any issues.
Accessibility Enhancements: Provide better accommodations for guests with mobility challenges, possibly introducing ramps or assistance.
Communication Procedures: Establish clear procedures for managing guest belongings during room changes to enhance trust and reliability in service.

Book?
The InterContinental Cascais-Estoril is highly recommended for those seeking luxury and a fantastic location, with attentive service that contributes to an exceptional travel experience despite minor drawbacks.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

Check out our guides to the best holiday locations and places to visit in Portugal:-
Algarve:- Albufeira - Alvor - Carvoeiro - Faro - Lagos - Loule - Olhos de Agua - Praia da Rocha - Praia da Luz - Quarteira - Silves - Tavira - Vilamoura :: Lisbon and Coastline:- Cascais - Coimbra - Estoril - Ericeira - Lisbon - Nazare - Obidos - Sintra - Sesimbra - Setubal - Tomar - Troia

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