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Sheraton Hotel. 27 Little Collins Street, Melbourne, Victoria 3000 Australia |
| Sheraton Hotel in Melbourne has a traveller rating of 4.4 and 1712 reviews. See its exclusive review summary below. |
Reviewing Sheraton Hotel in Melbourne![]() Look inside the Sheraton Hotel |
Book or Not? While the Sheraton Melbourne offers prime location and comfortable rooms, some guests faced service issues that hindered their experience. Pros Convenient location in the CBD close to attractions and public transport. Rooms are spacious, modern, and well-equipped. Staff generally provide friendly service, enhancing the guest experience. Breakfast options received high praise for variety and quality. Cleanliness and aesthetics of the hotel noted as commendable. Amenities like the indoor pool add to the appeal. Cons Incidents of poor staff training leading to confusion and service delays. Lack of a minibar in some rooms disappointed guests. Noise disturbances from external sources (phone calls, knocks on doors) reported. Guests experienced issues with bed comfort, including overly soft mattresses and inadequate bedding. Some dining experiences fell short of expectations regarding food quality and service. Improvements Enhance staff training to ensure better service and communication for guests. Consider introducing minibars in all rooms to meet guest expectations. Implement better soundproofing to minimize noise disruptions. Evaluate and possibly replace mattresses to improve guest comfort. Streamline dining service to ensure food is served hot and on time. This exclusive review is for Sheraton Hotel in Melbourne |
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Brief highlights where available.
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| Inside Reviews of the most Exclusive Hotels & Resorts in Melbourne: Crown Metropol - Crown Towers - The Windsor - The W Hotel - The Westin - Park Hyatt - Pan Pacific - Hilton Little Queen Street - The Ritz Carlton - Intercontinental By IHG - Sheraton Hotel - QT Hotel - The Lyall Hotel |
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