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Best Western Abbey Inn. 1129 S Bluff St, St. George, UT 84770

Best Western Abbey Inn in St George has a traveller rating of 4.7 and 3062 reviews. See its exclusive review summary below.
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The hotel offers a welcoming atmosphere and tasty breakfast, but significant maintenance issues detract from the overall experience.

Pros
The hotel is clean and well-maintained overall.
Staff members are friendly, attentive, and go the extra mile for guest satisfaction.
Breakfast is excellent, boasting a variety of options including made-to-order items.
The location is convenient, with easy access to local attractions, dining, and major roads.
Rooms are generally comfortable and quiet, providing a restful stay.

Cons
There are persistent issues with unpleasant smells in bathrooms, likely due to plumbing problems.
Staff responsiveness can be lacking during busy times, with some guests feeling ignored.
Price discrepancies for additional nights were reported, leading to frustration over unexpected costs.
Noise from adjacent rooms and common areas can be a distraction for guests seeking peace.
The fitness center is under-equipped and not well-maintained.

Improvements
Address plumbing issues promptly to eliminate foul odors in bathrooms.
Enhance staff training to ensure customer service standards are consistently met.
Establish clearer pricing policies to prevent miscommunication regarding room rates.
Invest in soundproofing measures to improve room privacy and overall guest comfort.
Upgrade fitness center facilities and maintenance to better serve guests.
This exclusive review is for Best Western Abbey Inn in St George
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