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The Mandarin Oriental Savoy. Poststrasse 12, Zurich 8001 Switzerland


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The Mandarin Oriental Savoy in Zurich has a traveller rating of 4.2 and 50 reviews. See its review summary below.
Reviewing the Mandarin Oriental Savoy
View of the Mandarin Oriental Savoy in Zurich
View inside the Mandarin Oriental Savoy
Reviews of top hotels in Zurich: Storchen Boutique Hotel - The Dolder Grand - Widder Hotel - Park Hyatt Zurich - Baur Au Lac - Mandarin Oriental Savoy - La Reserve Eden au Lac - Central Plaza Hotel - Boutique Hotel Helvetia - Hyatt Regency The Circle - Hotel St. Gotthard - Altstadt Hotel
Exclusive Reviews Summary of Mandarin Oriental Savoy. We take all recent reviews about Mandarin Oriental Savoy and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The Mandarin Oriental Savoy is ideally situated in the heart of Zurich, providing easy access to major attractions and transportation.
Interior: The hotel features modern and elegant design with well-furnished rooms that showcase attention to detail and comfort.
Amenities: Guests can enjoy high-quality breakfast offerings, attentive service, and a warm atmosphere. The staff is known for their exceptional hospitality and multilingual assistance.
Service: The front desk staff and concierge receive high praise for their professionalism and personalized service, enhancing the overall guest experience.

Cons
Check-in Experience: Some guests reported issues with the check-in process and miscommunication regarding payment methods, leading to dissatisfaction.
Room Views: A few guests noted that booked rooms did not have the expected views, prompting requests for room changes.
Housekeeping: There are concerns about expired items in the buffet service, and some guests expected a higher level of cleanliness maintained throughout their stay.
Lack of Amenities: The hotel does not offer a spa, which some guests felt limited the overall luxury experience for a 5-star establishment.

Improve.
Enhance Training: Address the service inconsistencies by improving staff training to ensure all associates uphold the hotel's high standards.
Room Allocation: Implement better communication about room options to avoid disappointment regarding views and features.
Quality Control: Regularly inspect food items in the dining area to maintain quality and safety standards.
Consider Amenities: Explore options to add spa services or similar facilities to elevate the guest experience.

Book?
Mandarin Oriental Savoy offers a luxurious experience with exceptional service in a prime location, though potential guests should be mindful of certain service inconsistencies and the lack of spa facilities.
Brief highlights where available.
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