The Altstadt Hotel. Kirchgasse 4, Zurich 8001 Switzerland

The Altstadt Hotel in Zurich has a traveller rating of 3.9 and 170 reviews. See its review summary below.

Reviewing the Altstadt Hotel
View of the Altstadt Hotel in Zurich

Reviews of top hotels in Zurich: Storchen Boutique Hotel - The Dolder Grand - Widder Hotel - Park Hyatt Zurich - Baur Au Lac - Mandarin Oriental Savoy - La Reserve Eden au Lac - Central Plaza Hotel - Boutique Hotel Helvetia - Hyatt Regency The Circle - Hotel St. Gotthard - Altstadt Hotel

Exclusive Reviews Summary of Altstadt Hotel. We take all recent reviews about Altstadt Hotel and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel is centrally located in Old Town Zurich, providing easy access to trams, shops, and restaurants, making it convenient for exploring the area.
Interior: The hotel features charming boutique decor, clean rooms with character, and some with unique architecture, such as exposed beams.
Service: Staff are friendly and helpful, often going out of their way to assist guests, like with luggage during roadworks or providing local recommendations.
Cleanliness: Many reviews highlight the excellent cleanliness of the hotel and its amenities.
Breakfast: Guests appreciate the good quality breakfast buffet with a variety of options.

Cons
Reception: The hotel lacks a traditional reception area, with a bar doubling as the check-in point, which some may find unusual or inconvenient.
Room Size: Certain rooms can be quite small, leading to issues with space, especially for larger groups.
Temperature Control: Some guests found rooms to be uncomfortably hot, and lack air conditioning was a common complaint.
Bathroom Design: The bathrooms in some rooms are noted to be awkward or small, which may not be suitable for everyone, especially those with mobility concerns.
Housekeeping: There are mentions of inadequate replenishment of supplies such as tea and coffee, and some rooms may not receive regular housekeeping.

Improve.
Staff Presence: Consider enhancing the traditional reception experience to provide clearer guidance and support for guests upon arrival.
Room Comfort: Focus on improving room temperature regulation and consider adding air conditioning in all rooms for better guest comfort.
Bathroom Functionality: Evaluate and remodel bathrooms to enhance usability, ensuring they are equipped with safety features for all guests.
Supplies Management: Implement better housekeeping procedures to ensure adequate replenishment of in-room amenities.
Room Size Transparency: Be more transparent about room dimensions during booking to manage guest expectations effectively.

Book?
The hotel offers a great experience in a prime location with many positive aspects, such as cleanliness and a friendly atmosphere, but potential guests should be aware of room sizes and limited climate control. It's a solid choice for those prioritizing location and character over extensive amenities.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

About 'Reviews' and 'Ratings': Our AI assisted software analyses all recent reviews from visitors to an establishment, and produce an easy to understand, concise and factual review which highlights the real good or bad points. Ratings are not the establishments 'supposed' star rating, but those of actual visitors to the place on a scale of 0 to 5. Which is a far better judge of the hotels excellence or not. We are NOT a booking agency, the Exclusive Travel Group are tourism consultants. Links to further information about each holiday or property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.

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