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The ibis Styles. Friedenstrasse 8, Lucerne 6004 Switzerland![]() |
| The ibis Styles in Lucerne has a traveller rating of 3.5 and 1172 reviews. See its review summary below. |
Reviewing the ibis Styles
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| View inside the ibis Styles |
| Reviews of top hotels in Lucerne: ibis Styles - AMERON Hotel Flora - Hotel Monopol - Hotel De la Paix - Hotel Alpina - Waldstaetterhof Swiss Hotel - Holiday Inn Kriens - Hotel Continental Park - Hotel Chateau Gutsch - Renaissance Hotel - Hotel Royal - Boutique Hotel KARL - Hotel Anker - Grand Hotel Europe - Hotel Alpha - Hotel Ambassador |
Pros Location: The hotel is conveniently situated near the historic center and major landmarks, making it easy to explore the city. Guests appreciated the complimentary bus pass provided upon check-in, enhancing travel convenience. Interior: Rooms are spacious and clean, with comfortable bedding promoting a good night's sleep. Many reviews highlighted the polite and helpful staff, contributing positively to the overall experience. Amenities: The hotel offers a healthy breakfast with a variety of choices and useful in-room amenities like a microwave and kettle. The location also provides easy access to public transportation and other city attractions. Cons Room Condition: Several guests noted that the decor and furnishings are outdated, with some describing rooms as small or less than satisfactory in cleanliness. Reports of worn carpets and musty smells in hallways detract from the overall comfort. Service Issues: Check-in processes were reported as inefficient, with slow service leading to frustration. Some reviews indicated unsatisfactory treatment from front desk staff, impacting the overall experience negatively. Parking: The lack of dedicated parking spaces was a common frustration, with guests having to rely on street parking options, which can be inconvenient. Improve. Staff Training: Address service inefficiencies by enhancing staff training in customer service, particularly at the reception desk. Room Upgrades: Consider refurbishing rooms to improve comfort and aesthetics, including updating furnishings and addressing cleanliness issues. Parking Solutions: Explore options for more parking arrangements or partnerships with nearby facilities to better accommodate guests. Book? ibis Styles presents a mix of advantages and drawbacks; it is well-situated with decent amenities but requires significant upgrades and improved customer service to meet higher guest expectations. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
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