ReviewTell summary of Hacienda Rumiloma From recent reviews about Hacienda Rumiloma we use advanced technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you.
Book or Not?
This hotel offers a unique stay with beautiful views and interesting design, though improvements in service and maintenance are critical for a better experience.

Pros
Unique and beautifully designed rooms with charming details.
Stunning views of Quito, particularly at night.
Friendly, helpful staff who go out of their way to assist guests.
A serene and quiet location, away from the city's bustle.
An excellent on-site restaurant offering delicious Ecuadorian cuisine.
Positive experiences reported regarding unique features like llamas and peacocks on the grounds.

Cons
Some reports of the property being shabby and in need of maintenance.
Inconsistent service in the restaurant, with issues in meal orders.
Accessibility concerns, including the unsafe neighborhood during transit to the hotel.
Limited English skills among staff may hinder effective communication.
Inadequate lighting in certain areas and slippery walkways can be hazardous.

Improvements
Implement regular maintenance to revitalize the property and improve cleanliness.
Enhance training for staff to ensure consistency in service and communication.
Consider improving safety measures for transport routes and guest arrivals.
Reassess the restaurant’s order accuracy processes to elevate dining experiences.
Increase outdoor lighting and secure walkways to ensure guest safety.
This exclusive review is for Hacienda Rumiloma in Quito