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El Dorado Hotel. Gran Colombia 7-87 y Luis Cordero, Cuenca 010150 Ecuador

El Dorado Hotel in Cuenca has a traveller rating of 4.2 and 205 reviews. See its exclusive review summary below.
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El Dorado is a mixed bag; it offers a great location and friendly staff but falls short in service consistency and meal quality.

Pros
The location is ideal, just a short walk to the city center and major attractions.
Rooms are generally clean, comfortable, and well-equipped, with some offering fantastic views.
Breakfast features a variety of options including local specialties, and dinner is reported to be tasty.
Staff are noted for their friendliness and helpfulness, often exceeding expectations in service.
The hotel has modern renovations while still retaining historical charm, appealing to many guests.

Cons
Service can be inconsistent, with reports of missed breakfast orders and long waits for food.
Some guests found the bathrooms cramped and lacking proper amenities.
Several reviews mention issues with food temperature and preparation quality during meals.
Rooms can be small with limited storage space, making it challenging for longer stays.
A few guests experienced problems with internet connectivity and electrical outages.

Improvements
Enhance staff training to ensure consistent service quality across all areas of the hotel.
Consider redesigning room layouts to maximize space and storage options for guests.
Prioritize food quality by addressing cooking times and temperatures to prevent cold meals.
Ensure reliable internet service and investigate power stability to avoid outages.
Invest in a more robust breakfast menu to improve variety and satisfaction among guests.
This exclusive review is for El Dorado Hotel in Cuenca
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