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Hotel Puerta del Sol. Ambato y Arrayanes (esquina), Banos 010151 Ecuador

Hotel Puerta del Sol in Banos has a traveller rating of 4 and 73 reviews. See its exclusive review summary below.
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A budget-friendly stay ideal for those seeking cleanliness and convenience, though noise issues and service inconsistencies may detract from the experience.

Pros
The hotel is affordable, making it a suitable choice for budget travelers.
Rooms are generally spacious and clean, with pleasant decor in some cases.
The location is convenient, within walking distance to restaurants and attractions.
Friendly and helpful staff are available, willing to assist with laundry and other needs.
Breakfast offerings, while limited, are decent and help start the day.

Cons
Noise levels are a significant issue, with thin walls allowing sounds from adjacent rooms and hallways to disturb sleep.
Some rooms have maintenance concerns, such as peeling paint and poor ventilation in bathrooms.
Communication barriers can arise due to staff's limited English proficiency.
Inconsistencies in service quality were noted, particularly regarding check-in procedures and billing issues.
Breakfast variety could be improved to cater to guest preferences.

Improvements
Enhance soundproofing in rooms to reduce noise disturbances for guests.
Address maintenance issues in rooms, especially pertaining to bathrooms and cleanliness.
Improve staff training in English and service protocols to ensure a smoother check-in experience.
Expand the breakfast menu to offer a wider range of options and accommodate different dietary needs.
Establish clearer communication about booking and pricing policies to avoid conflicts.
This exclusive review is for Hotel Puerta del Sol in Banos
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