The Suizantei Club Jozankei. 2-10 Jozankei-Onsen Nishi, Minami-Ku, Sapporo 061-2303 Hokkaido

The Suizantei Club Jozankei in Sapporo has a traveller rating of 4.4 and 172 reviews. See its review summary below.

Reviewing the Suizantei Club Jozankei
View of the Suizantei Club Jozankei in Sapporo

Reviews of top hotels in Sapporo: JR Tower Hotel Nikko - The Stream Hotel - Kasho Gyoen - Jozankei Tsuruga Resort - Suizantei Club Jozankei - Grand Mercure Hotel - Hotel Sosei MGallery Collection - ANA Crowne Plaza - Fairfield by Marriott - ANA Holiday Inn - Mercure Hotel - Cross Hotel

Exclusive Reviews Summary of Suizantei Club Jozankei. We take all recent reviews about Suizantei Club Jozankei and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel is situated in a charming area with access to beautiful walking paths and local attractions.
Interior: Guests rave about the beautifully designed rooms, featuring private hot springs and a sense of luxury.
Amenities: Exceptional offerings include a public onsen, in-room hot springs, delicious meals, and complimentary late-night snacks.
Service: The staff are noted for their kindness, attentiveness, and ability to cater to dietary needs, ensuring a pleasant stay.
Experience: Many guests leave satisfied, often mentioning their desire to return due to the high-quality service and amenities.

Cons
Communication: There are reports of difficulties arising from language barriers, particularly for non-Japanese speakers.
Odor Issues: Some rooms, despite being labeled non-smoking, have reportedly retained unpleasant smoke odors that were not adequately addressed.
Service Inconsistencies: Several guests noted discrepancies in service quality, particularly at the front desk or from certain staff members.
Room Adjustments: Issues with booking modifications or meal options seemed to cause frustration among guests.
Accessibility: The hotel layout presents challenges for those with mobility issues, including steps rather than ramps in some areas.

Improve.
Enhance Language Support: Increase staff language training to better assist international guests and reduce miscommunication.
Odor Remediation: Conduct thorough inspections and maintenance of ventilation systems to prevent smells in non-smoking rooms.
Consistency in Service: Implement regular training and monitoring for all staff to maintain high service standards across the board.
Policy Clarity: Streamline reservation policies to accommodate changes more flexibly, and ensure staff are well-versed on them.
Accessibility Upgrades: Consider modifications to help guests with mobility challenges access all hotel areas comfortably.

Book?
Overall, the hotel offers a great experience highlighted by excellent service and amenities, though potential guests should be mindful of communication issues and consider their specific needs regarding room selections and accessibility.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

About 'Reviews' and 'Ratings': Our AI assisted software analyses all recent reviews from visitors to an establishment, and produce an easy to understand, concise and factual review which highlights the real good or bad points. Ratings are not the establishments 'supposed' star rating, but those of actual visitors to the place on a scale of 0 to 5. Which is a far better judge of the hotels excellence or not. We are NOT a booking agency, the Exclusive Travel Group are tourism consultants. Links to further information about each holiday or property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.

Exclusive Travel Group on Social Media

Part of Exclusive Travel Group Ltd ™. Reg Nu 16861677
Excluss. Review Tell. Flight Center. Exclusive Travel