Exclusive Travel Group sapporo Logo

The Cross Hotel Sapporo. 2-23 Kita 2 Jo Nishi, Chuo-Ku, Sapporo 060-0002 Hokkaido


holiday hotels
Top affordable holidays
The Cross Hotel Sapporo in Sapporo has a traveller rating of 4.3 and 1515 reviews. See its review summary below.
Reviewing the Cross Hotel Sapporo
View of the Cross Hotel Sapporo in Sapporo
View inside the Cross Hotel Sapporo
Reviews of top hotels in Sapporo: JR Tower Hotel Nikko - Sapporo Stream Hotel - Kasho Gyoen - Jozankei Tsuruga Resort - Suizantei Club Jozankei - Grand Mercure Sapporo Odori Park - Hotel Sosei MGallery Collection - ANA Crowne Plaza - Fairfield by Marriott - ANA Holiday Inn - Mercure Sapporo - Cross Hotel
Exclusive Reviews Summary of Cross Hotel Sapporo. We take all recent reviews about Cross Hotel Sapporo and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel is situated conveniently near Sapporo Station, with major attractions like the clock tower and restaurants within walking distance.
Service: The staff is noted for their excellent service and English-speaking abilities, going above and beyond to meet guest needs.
Amenities: The onsen on the top floor and the varied, high-quality breakfast offerings enhance the guest experience. Rooms are stylish with thoughtful design elements, like coffee grinders.
Cleanliness: Guests consistently comment on the cleanliness and overall maintenance of the hotel facilities.

Cons
Room Size: Some reviews reflect that the rooms can be quite small, making it challenging to move around with luggage.
Check-in Issues: A number of guests reported dissatisfaction with the management’s handling of specific requests, such as room allocations.
Housekeeping: Certain reviews mention that the breakfast buffet could be replenished more efficiently, affecting the quality of the dining experience.
Accessibility: Some guests had difficulty due to stairs, particularly during winter, highlighting a lack of transport options to the airport.

Improve
Staff Communication: Improve the accommodation of special requests to enhance guest satisfaction upon check-in.
Housekeeping Efficiency: Ensure that breakfast items are restocked promptly to maintain quality.
Room Space: Consider redesigns to optimize room space for better luggage management.
Transportation Services: Evaluate options for improved airport transportation, especially during busy holiday periods.

Book?
The hotel represents good value for money, particularly for travelers looking for a central location and quality amenities, though some may find room sizes and service responsiveness to be areas needing attention.
Brief highlights where available.
Location:-   Environment:-   Rooms:-   Value:-   Hygiene:-   Staff:-   Facilities:-  
Exclusive Travel Group on Social Media
Facebook Travel Photos luxury travel vacations social media travel images Pinterest Jamaica Travel holiday travel photos Twitter Ed Excluss Travelluxury travel holidays Daily Motion Travel Videosexclusive holidays across the world YouTubeTravel Videos
DMCA Protection Status SiteLock ABTA
Excluss & Flightcenter Group