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The Hotel 11 Eriksbergshallen. Maskingatan 11, Gothenburg 417 64 Sweden


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The Hotel 11 Eriksbergshallen has a traveller rating of 4 and 1615 reviews. See its review summary below.
Reviewing the Hotel 11 Eriksbergshallen
View of the Hotel 11 Eriksbergshallen in Gothenburg
View inside the Hotel 11 Eriksbergshallen
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Exclusive Reviews Summary of Hotel 11 Eriksbergshallen. We take all recent reviews about Hotel 11 Eriksbergshallen and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The hotel is conveniently situated near various venues and public transport, making it easy to explore the area.
Interior: Guests have reported spacious and well-cleaned rooms, with some praising the nice facilities and lovely promenade.
Amenities: The hotel offers a small hot tub and sauna, which visitors enjoyed. The breakfast buffet also received positive remarks for its variety and quality.
Service: Many guests highlighted the friendliness and helpfulness of the staff, creating a welcoming atmosphere.

Cons
Cleanliness: Numerous reviews noted issues with cleanliness, including unclean rooms upon arrival, dirty bathrooms, and the presence of hair and debris in various locations.
Air Conditioning: Several guests experienced malfunctioning air conditioning units, making for uncomfortable nights in warm rooms.
Noise: Thin walls and an old structure led to significant noise disturbances from neighboring rooms, affecting guests' comfort.
Reception Issues: There were multiple complaints regarding poor communication with the front desk, including unresponsive staff and lack of assistance when needed.

Improve.
Cleaning Standards: Implement a more thorough cleaning schedule to ensure rooms are consistently clean upon arrival.
Air Conditioning: Upgrade or repair air conditioning systems to ensure they function effectively and provide a comfortable environment.
Soundproofing: Enhance sound insulation to minimize disturbances from adjacent rooms and improve overall guest comfort.
Customer Service: Improve responsive communication and availability of staff at the reception to assist guests more effectively.

Book?
The hotel offers a blend of positive attributes such as friendly staff and good location, but the issues with cleanliness, noise, and air conditioning may detract from the overall experience. Potential guests should weigh these factors before deciding to book.
Brief highlights where available.
Location:-   Environment:-   Rooms:-   Value:-   Hygiene:-   Staff:-   Facilities:-  
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