The Hotel Ta Cenc and Spa. Cenc Street, Sannat, Island of Gozo SNT 9049 Malta

The Hotel Ta Cenc and Spa has a traveller rating of 4 and 1142 reviews. See its review summary below.

Reviewing the Hotel Ta Cenc and Spa
View of the Hotel Ta Cenc and Spa in Malta

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Exclusive Reviews Summary of Hotel Ta Cenc and Spa. We take all recent reviews about Hotel Ta Cenc and Spa and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The Ta’ Cenc Spa Hotel is set amidst stunning cliffs with picturesque views and a quiet, peaceful atmosphere perfect for relaxation.
Interior: The hotel features beautifully designed, spacious rooms that provide a lodge-like feel, conducive for guests seeking tranquility.
Amenities: Excellent pools, beautiful gardens, and a well-reputed spa are highlights that enhance the stay.
Service: Many guests commend the friendly and dedicated staff, although experiences may vary.
Dining: Breakfast and some meals have received positive remarks for their quality, making dining on-site enjoyable.

Cons
Management: Several reviews highlight a lack of effective management, resulting in inconsistent service and attention to guest needs.
Cleanliness: Complaints about room cleanliness and maintenance issues (e.g., broken items, outdated bathrooms) have been noted.
Food Quality: Some guests found the hotel’s dining options overpriced and below the expected standards for a five-star rating.
Service Delays: Long wait times for cocktails and meals have been a frequent frustration among guests.
Cats: The presence of many stray cats may be off-putting for some guests, despite being a non-issue for others.

Improve.
Management: Ensure proper oversight and accountability among staff to enhance overall service quality and guest satisfaction.
Maintenance: Implement a strict maintenance schedule to address cleanliness and upkeep of facilities, ensuring that all items function properly.
Food Quality: Revise the dining options to match the hotel’s premium status and explore more local, fresh ingredients.
Service Efficiency: Streamline the service processes to reduce wait times at restaurants and bars, especially during busy periods.
Guest Communication: Provide guests with clear information regarding hotel policies and care for stray cats, potentially incorporating responsible pet management.

Book?
The Ta’ Cenc Spa Hotel offers a serene environment with stunning views, but guests should manage their expectations regarding service and facilities. Ideal for those seeking peace and quiet, it may only appeal to guests prepared for a less polished experience than one typically expects from a five-star establishment.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

About 'Reviews' and 'Ratings': Our AI assisted software analyses all recent reviews from visitors to an establishment, and produce an easy to understand, concise and factual review which highlights the real good or bad points. Ratings are not the establishments 'supposed' star rating, but those of actual visitors to the place on a scale of 0 to 5. Which is a far better judge of the hotels excellence or not. We are NOT a booking agency, the Exclusive Travel Group are tourism consultants. Links to further information about each holiday or property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.

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