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The Alphotel. Bernhard-Hoefel-Strasse 16, Innsbruck 6020 Austria![]() |
| The Alphotel has a traveller rating of 3.6 and 468 reviews. See its review summary below. |
Reviewing the Alphotel
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| View inside the Alphotel |
| Reviews of all accommodation in Innsbruck: Hotel Bierwirt - Hotel Innsbruck - Hotel Mondschein - Hotel Sailer - Alphotel - Hotel Central - Hotel Leipziger Hof - Sporthotel IGLS |
Pros Location: The hotel is conveniently situated near shopping centers and offers easy access to the old town via public transport. Interior: Rooms are comfortable, modern, and clean, with some featuring balconies and lovely views of the mountains. Amenities include a sauna, a bar with a variety of local beers, and free parking on-site or nearby. Service: Several reviews noted friendly and helpful staff, particularly in the restaurant. Dining: Restaurant serves hearty and exquisite dishes, with a good breakfast selection. Cons Construction: Guests frequently complained about disruptive noise from ongoing construction, starting as early as 7:30 am. Service Discrepancies: While restaurant staff received negative feedback for being poor in service, the reception staff was praised. Accessibility: Some rooms might not suit guests needing more features for ease of movement, and there was criticism regarding the overall management and hospitality. Cleanliness: At least one review mentioned issues with cleanliness and attention to detail in some areas, including outdated decor and old mattresses. Breakfast Limitations: Several guests found the breakfast options lacking, particularly in terms of variety and fruit. Improve. Guest Communication: Proactively inform guests about any ongoing construction to set expectations. Staff Training: Invest in comprehensive training for all staff to enhance service quality across the board. Accessibility Measures: Consider renovations that improve accessibility for all guests, including those with mobility issues. Amenities Quality: Focus on updating outdated furnishings and ensuring all amenities are functional and meet guest expectations. Breakfast Options: Enhance the breakfast menu to include more variety and healthier choices. Book? The hotel has some appealing qualities and a good location, but potential guests should be aware of ongoing construction work and mixed reviews on service quality. |
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Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:- |
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