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The Radisson Blu Hotel. Serging Osmena Boulevard Corner Juan Luna Avenue, Cebu City 6000 Philippines


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The Radisson Blu Hotel in Cebu has a traveller rating of 4.5 and 5137 reviews. See its review summary below.
Reviewing the Radisson Blu Hotel
View of the Radisson Blu Hotel in Cebu
View inside the Radisson Blu Hotel
Reviews of top 5* luxury hotel resorts in Cebu: Crimson Spa Resort - Shangri La Mactan - Fili Hotel - Jpark Island Resort - Dusit Thani Mactan Resort - Movenpick Hotel Mactan Island - Radisson Blu Hotel - Kandaya Resort - Plantation Bay Resort and Spa - Badian Island Wellness Resort - Dolphin House Resort
Exclusive Reviews Summary of Radisson Blu Hotel. We take all recent reviews about Radisson Blu Hotel and using AI we formulate an overall summary of those reviews, giving you a much more realistic and truly informed opinion of the property.
Book or Not?
Radisson Blu Cebu offers a blend of excellent service and accessibility, making it a solid choice for travelers. However, the housekeeping and billing issues could be concerning for potential guests.

Pros
Accessibility: Highly rated for wheelchair accessibility, with spacious rooms and bathrooms.
Staff: Friendly and accommodating personnel who provide a personal touch to service.
Location: Conveniently located near SM Mall, providing easy access to shopping and local attractions.
Food: The breakfast is praised for its variety and quality, with attentive service.
Safety: The hotel shows a strong commitment to guest safety, fostering a comfortable environment for stays.
Banquet Service: Exceptional support from the banquet department for events.

Cons
Maintenance: Issues such as stained towels and unpleasant odors in the bathrooms need addressing.
Housekeeping: Reported inconsistencies in cleanliness and maintenance during stays.
Billing Concerns: Frustration over wrongly accused unpaid bills after check-out detracts from the overall experience.
Delays in Service: Instances of long wait times, particularly in resolving lost items, could hinder guests' schedules.

Improve.
Housekeeping: Streamline cleaning processes to ensure consistently high standards of room cleanliness.
Billing System: Review and rectify the billing protocol to prevent misunderstandings and enhance guest satisfaction.
Maintenance Checks: Regularly inspect and address issues within rooms to ensure a pleasant stay.
Customer Service Response: Improve response times for lost items and guest requests to enhance overall guest experience.
Brief highlights where available.
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