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The Kandaya Resort. Agujo, Daanbantayan 6013 Philippines


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The Kandaya Resort in Cebu has a traveller rating of 4.4 and 253 reviews. See its review summary below.
Reviewing the Kandaya Resort
View of the Kandaya Resort in Cebu
View inside the Kandaya Resort
Reviews of top 5* luxury hotel resorts in Cebu: Crimson Spa Resort - Shangri La Mactan - Fili Hotel - Jpark Island Resort - Dusit Thani Mactan Resort - Movenpick Hotel Mactan Island - Radisson Blu Hotel - Kandaya Resort - Plantation Bay Resort and Spa - Badian Island Wellness Resort - Dolphin House Resort
Exclusive Reviews Summary of Kandaya Resort. We take all recent reviews about Kandaya Resort and using AI we formulate an overall summary of those reviews, giving you a much more realistic and truly informed opinion of the property.
Book or Not?
The Beach Pool Villa provides a charming getaway with friendly staff and a good range of amenities. However, some inconsistencies in service and hidden charges may detract from the overall experience.

Pros
Location: The resort is set in a scenic part of Cebu, ideal for families seeking relaxation.
Accommodations: The rooms, including the premier, deluxe, and garden villa, are spacious and beautifully designed, offering modern comforts like mini-fridges and waterfall showerheads.
Amenities: Guests can enjoy a variety of on-site activities, such as paddleboarding, hammocks on the beach, and a swimming pool.
Staff: The hospitality received from the staff is commendable, with a welcoming attitude and readiness to assist guests.
Dining: The breakfast buffet is generous with a good selection, and the meals ordered from the restaurant are generally well-prepared.

Cons
Service: Inconsistencies in attention from dining staff, with some reported lapses in water refills and responsiveness during meals.
Hidden Fees: The resort's policy on charges for additional visitors is not clearly communicated, leading to unexpected expenses.
Maintenance: Some rooms showed signs of neglect, such as busted lights and malfunctioning air conditioning.
Atmosphere: The beach area and outdoor grounds could be better maintained, impacting the overall aesthetic and guest experience.

Improve
Transparency: Clearly communicate any additional charges upfront to avoid surprise costs for guests.
Dining Experience: Focus on training staff to enhance attentiveness and efficiency during meal service.
Maintenance Schedule: Regular checks and updates on facilities to ensure they meet guests’ expectations.
Outdoor Areas: Invest in maintaining the surrounding environment to improve the appeal of outdoor spaces and the beach.
Brief highlights where available.
Location:-   Environment:-   Rooms:-   Value:-   Hygiene:-   Staff:-   Facilities:-  
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