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Shangri La. 19 Olympic Street Sukhbaatar District-1, Ulaanbaatar 14241 Mongolia |
| Shangri La in Ulaanbaatar has a traveller rating of 4.5 and 513 reviews. See its review summary below. |
Reviewing Shangri La View inside the Shangri La |
| ReviewTell summary of Shangri La
From recent reviews about Shangri La we use AI technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you. Book? Consider the Shangri La for its beautiful design and amenities, but be mindful of service inconsistencies and potential reception issues. Pros The hotel's location allows easy access to major attractions. Interior design is elegant and the lobby is impressive. Customer service is often described as warm and friendly. Breakfast offerings include a good mix of local and international cuisine. Rooms are well-maintained, comfortable, and spacious. The gym facilities are large and well-equipped. Staff, particularly those in the Executive Lounge, have received praise for their assistance. Cons Service levels can be inconsistent, with reports of rooms not being cleaned. Check-in experiences may be disappointing, particularly for early arrivals. Dining service can be slow, with food sometimes arriving cold. Some amenities in rooms, like room keys and coffee pots, have been reported as malfunctioning or missing. The hotel decor and certain furnishings showed signs of wear that don’t meet luxury expectations. Improvements Enhance consistency in housekeeping to ensure rooms are cleaned timely. Review check-in policies to accommodate early arrivals without additional fees. Improve dining service speed and food quality to meet guest expectations. Regular maintenance of room amenities should be prioritized to prevent malfunctions. Consider refreshing the decor and furnishings to align with the hotel's luxury brand identity. This review is for Shangri La in Ulaanbaatar |
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| Reviews of top hotels in Ulaanbaatar: The Grand Hill Hotel - Ramada by Wyndham - Kempinski Hotel - Best Western Tuushin - Shangri La - Novotel - Bishrelt Hotel - ibis Styles Hotel - Blue Sky Hotel |
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