ReviewTell summary of Hotel Onyx By Luna From recent reviews about Hotel Onyx By Luna we use AI technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you.
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The ONYX Hotel in Oran offers a comfortable stay with excellent staff and amenities, though some service inconsistencies may concern guests.

Pros
The staff is friendly and attentive, creating a welcoming atmosphere.
Rooms are clean, spacious, and well-equipped, ideal for relaxation.
The hotel enjoys a central location, convenient for accessing nearby attractions and services.
Food options are praised for being of good quality, enhancing the dining experience.
Parking is available for guests, adding convenience to their stay.

Cons
Certain service lapses occurred, including staff entering rooms without prior notice.
An oversight during a special occasion led to inadequate room decoration.
Bed arrangements may not meet expectations, as guests reported two beds pushed together rather than a proper double bed.
There seems to be a lack of communication among staff, affecting overall service quality.

Improvements
Implement better communication protocols among staff to enhance service efficiency.
Establish a more consistent privacy policy regarding room access during guests' stay.
Ensure attention to detail with special requests for celebrations to improve guest satisfaction.
Consider revising bed arrangements for comfort by offering true double beds rather than separate units.
This exclusive review is for Hotel Onyx By Luna in Oran