ReviewTell summary of Marriott Old Town From recent reviews about Marriott Old Town we use advanced technology to produce a simple summary in seconds. The pros, the cons, and the facts that really matter to you.
Book or Not?
Consider staying for the comfortable rooms and convenient location, but be prepared for service inconsistencies and maintenance issues.

Pros
Great location near Scottsdale Old Town District, offering easy access to dining and entertainment.
Rooms are spacious, clean, and comfortable, enhancing the overall stay.
Friendly and professional staff, particularly noted during check-in and for special requests.
Good shower pressure and temperature provide a pleasant bathing experience.
Amenities like complimentary breakfast and activity credits add value to the stay.

Cons
Service can be inconsistent, with reports of staff ignoring guests and lack of assistance during check-in.
Maintenance issues are prevalent, including outdated furnishings and poorly functioning bathroom fixtures.
High pricing for basic amenities, like bottled water, and hidden resort fees detract from value.
Noise disturbances from neighboring rooms affect the peace and quiet guests expect.
Breakfast options are limited and require upgrades for more substantial meals.

Improvements
Enhance service training for staff to ensure all guests feel acknowledged and assisted promptly.
Address maintenance and cleanliness issues in rooms to meet basic standards expected from the hotel brand.
Reconsider pricing strategies for bottled water and resort fees to align better with guest expectations.
Implement better soundproofing measures to reduce noise from adjacent rooms.
Expand breakfast offerings to include healthier and more varied meal options without additional costs.
This exclusive review is for Marriott Old Town in Scottsdale