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The Alpen Resort Hotel. Spissstrasse 52, Zermatt 3920 Switzerland![]() |
| The Alpen Resort Hotel in Zermatt has a traveller rating of 4.4 and 1283 reviews. See its review summary below. |
Reviewing the Alpen Resort Hotel
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| View inside the Alpen Resort Hotel |
| Reviews of top hotels in Zermatt: Hotel ZERMAMA - Alpen Resort Hotel - The Omnia - Matterhorn FOCUS Design Hotel - Hotel Daniela - Hotel Monte Rosa - CERVO Mountain Resort - Europe Hotel and Spa - Hotel Firefly - Unique Hotel Post - La Couronne Hotel - Backstage Hotel Vernissage - Chalet Hotel Schonegg - Hotel Matthiol - Hotel Pollux - Hotel Albatros |
Pros Location: The Alpen Resort Hotel is conveniently situated close to both the train station and ski slopes, making it ideal for travelers. Interior: Guests enjoy spacious rooms featuring magnificent views of the Matterhorn, contributing to a cozy Alpine atmosphere. Amenities: The hotel offers a variety of comprehensive amenities, including a spa and pool, which receive high praise for their quality. Cleanliness: The property is noted for its immaculate cleanliness throughout. Service: While generally friendly, the service occasionally exhibits minor lapses in attentiveness. Cons Restaurant Pricing: Some guests find the pricing at the restaurant to be on the higher side, impacting the perception of value. Noise: There have been complaints regarding noise levels, which could affect sleep quality. Room Size: Some visitors feel that the room sizes may not meet their expectations particularly in terms of space. Service Consistency: Although the service is often friendly, occasional lapses might be noticeable during busy periods. Improve. Service Training: Enhance attentiveness through staff training to ensure consistent service levels. Noise Insulation: Consider implementing measures to improve soundproofing in guest rooms for better comfort. Menu Pricing: Reevaluate restaurant pricing to align it more closely with guest expectations and perceived value. Room Assessment: Regularly assess room sizes and layouts to ensure they meet guests' needs. Book? The Alpen Resort Hotel offers good value for its stunning views and comprehensive amenities but be aware of potential noise issues and restaurant pricing. |
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Brief highlights where available.
Location:- Convenient Environment:- Inviting Rooms:- Spacious Value:- Reasonable Hygiene:- Immaculate Staff:- Friendly Facilities:- Comprehensive |
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