The The Capitol Hotel Tokyu. 2-10-3 Nagatacho, Chiyoda 100-0014 Tokyo Prefecture

The The Capitol Hotel Tokyu in Tokyo has a traveller rating of 4.6 and 1709 reviews. See its review summary below.

Reviewing the The Capitol Hotel Tokyu
View of the The Capitol Hotel Tokyu in Tokyo

Reviews of top hotels in Tokyo: Imperial Hotel Tokyo - Hotel Chinzanso - Palace Hotel - Hyatt Regency - HOSHINOYA Tokyo - Hilton Tokyo Odaiba - Kimpton Shinjuku By IHG - Intercontinental The Strings - Four Seasons Hotel - Shangri La Tokyo - The Okura Tokyo - BELLUSTAR TOKYO - The Peninsula - Grand Hyatt - The Prince Gallery - The Capitol Hotel - The Aoyama Grand Hotel - Intercontinental - The Ritz Carlton - The Westin Tokyo

Exclusive Reviews Summary of The Capitol Hotel Tokyu. We take all recent reviews about The Capitol Hotel Tokyu and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
Pros
Location: The Capitol Hotel Tokyu is centrally located in Tokyo, with direct access to multiple subway lines and close proximity to vibrant restaurant areas.
Interior: The hotel features spacious, stylish rooms with stunning views and luxurious amenities, including a great fitness center and a serene spa.
Amenities: A variety of dining options, beautifully maintained common areas, and a well-equipped gym add to the overall experience.
Service: Staff members are noted for their exceptional hospitality and attentiveness, often going above and beyond to assist guests, including help with lost items.
Noise Control: The hotel's ambiance is described as tranquil, making it an idyllic retreat despite being in a bustling urban area.

Cons
Breakfast: Some guests found the breakfast offerings limited and overpriced, which detracted from the otherwise stellar experience.
Inconsistent Service: While many staff members were praised, some reports indicate inconsistencies in service quality, particularly in reception.
Room Condition: A few guests noted that certain rooms appeared dated, which might not match the hotel’s luxury status.
Smoking Areas: The presence of smoking in some areas of the hotel may be uncomfortable for non-smoking guests.
Emergency Preparedness: There were concerns regarding the staff's ability to guide guests during emergencies, highlighting a gap in training for such situations.

Improve
Breakfast Variety: Consider expanding breakfast options to cater to a broader range of tastes and dietary needs.
Staff Training: Implement comprehensive training for all staff to ensure consistent high-quality service and better handling of guest concerns.
Room Updates: Regular updates and maintenance for rooms to maintain a fresh and luxurious appearance.
Non-Smoking Zones: Designate more areas as non-smoking to enhance the comfort of all guests.
Emergency Protocols: Improve signage and staff training for emergencies to ensure guest safety in critical situations.

Book?
The Capitol Hotel Tokyu offers a luxurious experience well worth considering, especially for family trips or special occasions, despite some minor areas needing improvement.

Brief highlights where available.
Location:- Environment:- Rooms:- Value:- Hygiene:- Staff:- Facilities:-

About 'Reviews' and 'Ratings': Our AI assisted software analyses all recent reviews from visitors to an establishment, and produce an easy to understand, concise and factual review which highlights the real good or bad points. Ratings are not the establishments 'supposed' star rating, but those of actual visitors to the place on a scale of 0 to 5. Which is a far better judge of the hotels excellence or not. We are NOT a booking agency, the Exclusive Travel Group are tourism consultants. Links to further information about each holiday or property go direct to either the owners website or their booking agent. Have a wonderful holiday from the Exclusive Travel team.

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