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The Odysseia Hotel Kapetanios. Chrysi Demetriadi, Limassol City 3106 Cyprus


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The Odysseia Hotel Kapetanios in Limassol Cyprus has a traveller rating of 4 and 567 reviews. See its review summary below.
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Reviews of top 5* luxury hotel/resorts in Limassol: Odysseia Hotel Kapetanios - Kapetanios Hotel - Pefkos Hotel - Sylva Hotel - S Paul Hotel - Heart Hotel - Alinea Suites
Exclusive Reviews Summary of Odysseia Hotel Kapetanios. We take all recent reviews about Odysseia Hotel Kapetanios and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
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The hotel has mixed reviews, with some praising its cleanliness and comfort while others criticize poor service and maintenance issues.

Pros
Location: Convenient proximity to the beach, restaurants, and supermarkets, making it a great base for exploring the area.
Cleanliness: Some guests noted that rooms were refreshed daily and well-maintained.
Quality Staff: Receptionists and bar staff received positive mentions for their friendly and helpful attitude, particularly Youssef and Tanya.
Amenities: The pool area is well-liked, providing a relaxing place to unwind and enjoy the weather. Breakfast options also received some praise for variety.

Cons
Service: Multiple reviews highlighted rude and unprofessional behavior from some staff members, particularly the owner.
Cleanliness Issues: Guests encountered unclean rooms, including dirty bedding and bathrooms, leading to an unsatisfactory experience.
Room Condition: Reports of old, neglected furnishings and facilities in disrepair created an unwelcoming atmosphere.
Entrance Fees: Guests expressed frustration over unexpected entrance fees for using the pool area even without swimming.

Improve.
Staff Training: Implementing comprehensive training programs could enhance service quality and professionalism among employees.
Housekeeping Standards: Establishing rigorous cleaning protocols to ensure rooms meet cleanliness expectations consistently.
Maintenance: Regular checks and updates on room conditions and hotel facilities would enhance guest experience.
Clear Policies: Providing transparent information on facility access and fees can prevent misunderstandings and improve guest relations.
Brief highlights where available.
Location:-   Environment:-   Rooms:-   Value:-   Hygiene:-   Staff:-   Facilities:-  
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