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The So Hotels Beach Resort. Nissi Avenue 103, Ayia Napa 5330 Cyprus


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The So Hotels Beach Resort in Ayia Napa Cyprus has a traveller rating of 3.6 and 60 reviews. See its review summary below.
Reviewing the So Hotels Beach Resort
View of the So Hotels Beach Resort in Ayia Napa
View inside the So Hotels Beach Resort
Reviews of top 5* luxury hotel/resorts in Ayia Napa: Amarande - Amanti MadeForTwo Hotels - Olympic Lagoon Resorts - Chrysomare Beach Resort - Nissiblu Beach Resort - So Hotels Beach Resort - Grecian Sands Hotel - Nestor Hotel - Limanaki Beach Hotel - Sunny Blue Hotel - Cornelia Hotel
Exclusive Reviews Summary of So Hotels Beach Resort. We take all recent reviews about So Hotels Beach Resort and using AI we formulate an overall summary of all recent reviews, giving you a much more realistic and truly informed opinion of the property.
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So Nice has untapped potential but suffers from issues that detract from the overall experience. Despite the beautiful surroundings and friendly staff, maintenance and service flaws need urgent attention.

Pros
Location: The hotel is situated near a lovely beach and offers great access to local attractions.
Staff: Many staff members, like Rosita and Mirko, received high praise for their attentiveness and friendliness.
Dining: The on-site dining room was noted for its cleanliness and variety, particularly accommodating vegetarian options.
Animation: The entertainment staff, including Mirko and Alice, provided engaging activities and uplifted guests' spirits.

Cons
Check-In Delays: Guests faced long waits for room availability, often arriving before rooms were ready.
Cleaning Issues: Many reviews highlighted poor housekeeping, with rooms often remaining uncleaned, trash unemptied, and linens unchanged.
Maintenance Problems: Guests reported broken air conditioning, inadequate water pressure, and worn-out facilities that impact comfort.
Food Variety: The dining options were limited, with some alleging the food quality did not meet expectations for a higher-rated hotel.
Security Concerns: Lack of control in common areas led to overcrowding and messy conditions, with unwelcome guests accessing the facilities.

Improve.
Enhance cleaning protocols to ensure rooms and common areas maintain a higher standard of hygiene.
Implement training for all staff members to improve professionalism and customer service, especially at the reception desk.
Address maintenance issues promptly, focusing on air conditioning and water pressure for guest comfort.
Consider staff training to diversify food options and improve overall dining experiences.
Strengthen security measures to maintain the privacy and comfort of guests in communal areas.
Brief highlights where available.
Location:-   Environment:-   Rooms:-   Value:-   Hygiene:-   Staff:-   Facilities:-  
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